NHTSA Complaint #11431945 — 2011 FORD F-150

My vehicle has had (3) random occurances of the transmission shifting into a high gear and basically leaving my truck unresponsive when I am in traffic. For example, on the most recent occurrence, which occurred on 8/31/2021, I pulled out onto a street and my truck would not accelerate whatsoever, leaving me in a very dangerous situation as traffic was coming both ways on the street and I had no power. The vehicle did not display any check engine lights, the speedometer stopped working, and the mileage on the odometer disappeared. After stopping the vehicle, turning the key to the off position, and restarting the vehicle, the problem goes away as the gauges on the dash begin working again and the truck shifts and has power as normally would be expected. I called my Ford dealership about this safety problem as well as Ford customer service and was told my vehicle is one month outside of an extended warranty program provided by Ford , Ford Satisfaction Program 19N01. I don't understand how this issue is not a safety recall as the issue causes the truck to totally lose power, and not dash lights or warnings are displayed to let the driver know there is a problem. If the lose of power and transmission miss-shifting occurs on a highway it could cause a deadly situation to take place. The problem has not been able to be reproduced repeatedly by myself and is not confirmed by an independent service center. The transmission and gauge issue is totally random and seems to go away after the vehicle is restarted with the key. I do have a video on my phone showing the speedometer not reading, the odometer going to dashes. The vehicle has not been inspected by the manufacturer, police, insurance reps or others. I feel like Ford needs to issue a 100% safety recall for this issue and not try to disguise the issue with an earlier recall which modified the vehicles software. People's lives are at danger with this transmission issue.