NHTSA Complaint #11431913 — 2019 FORD FUSION HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11431913
Vehicle	2019 FORD FUSION HYBRID
Component	STEERING
Date of Incident	September 1, 2021
Date Filed	September 7, 2021
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the steering wheel was loose and would move up and down. Upon inspection, it was discovered that a bolt was unsecured under the steering wheel cover. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 77,000.

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