NHTSA Complaint #11431885 — 2019 FORD ESCAPE

Twice in a 90 day period, the plastic shielding plates on the underside of the car, skid plates, have come loose, and started dragging on the road. I was able to do a temporary repair with duct tape and bungee cords until I could get to the local Ford dealer for repair. The Ford dealer's Service Dept. stated the plastic pins that hold the plates become worn, and fail. They said even in the oil changing process, they frequently have to replace the pins. This problem should be fairly easy to remedy by inserting metal female screw threaded receptacles into the areas the plastic pins fit into, and metal male threaded bolts to screw into them.