NHTSA Complaint #11431554 — 2019 KIA SORENTO STRUCTURE:BODY

Complaint Details

ODI Number	11431554
Vehicle	2019 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	August 25, 2021
Date Filed	September 2, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Pearl white paint peeling and chipping on hood of vehicle and bumper. KIA has known knowledge and history of this defect of the 2019 Kia Sorento with the Pearl white paint and hasn't stop using this color paint. Paint flakes has to go somewhere, air, water, etc. Hazardous material.This not just a touch up job, expensive procedure, have to restore the whole area, with the ensure that the paint matches up and possible cause of repainting again in the future. Kia needs to be held responsible for permitting defective equipment on the road.

Related Complaints for the 2019 KIA SORENTO

Other STRUCTURE:BODY Complaints

#11708166 — January 1, 2026 — All my paint is chipping on my vehicle. I can't even go to the car wash and wash my car cause the paint comes off. I...

#11707683 — December 29, 2025 — Paint peeling issues with the snow white paint

#11707140 — December 26, 2025 — The Snow White Pearl Paint Color is peeling off my entire car, compromising the vehicle since the metal is no longer ...

#11697040 — November 2, 2025 — The paint is peeling terrible. Has not been inspected by anyone

#11674237 — July 17, 2025 — 2019 Kia Sorento White Pearl Paint began peeling. Spoke with Kia Dealership about issue due to sister company Hyundai...

Recent Complaints for the 2019 KIA SORENTO

#11718973 — FUEL/PROPULSION SYSTEM — February 18, 2026 — Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...

#11718973 — LANE DEPARTURE: ASSIST — February 18, 2026 — Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...

#11718973 — POWER TRAIN — February 18, 2026 — Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...

#11718415 — UNKNOWN OR OTHER — February 17, 2026 — Shifter stuck in park

#11718382 — ENGINE — February 16, 2026 — On Saturday February 7th, while driving home, the vehicle suddenly caught fire without any warning. Within moments, t...