NHTSA Complaint #11431538 — 2014 KIA FORTE

The contact owns a 2014 Kia Forte. The contact stated while driving approximately 80 MPH, the vehicle was shaking violently and stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer. The contact received notification of NHTSA campaign number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who stated that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 130,000. Parts distribution disconnect.