NHTSA Complaint #11431509 — 2017 CHEVROLET BOLT EV

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11431509
Vehicle 2017 CHEVROLET BOLT EV
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Since the November, 2020 recall of the Chevy Bolt for its battery defects, I have had only limited use of the vehicle and it remains a fire threat whether parked inside a garage or outside. The recommended restrictions of charging and parking by General Motors do nothing to fix the fire threat, and put an undue burden on me without any expectation of a timely repair. GM has acknowledged that they do not currently have repair parts (new battery modules), and due to the volume of units necessary (140,000 recalled vehicles), and the likely pace of production and repairs once they actually begin producing new battery modules, it will take at least 2 years for the process to be completed. Added to the 10 months already passed since the first recall, this means a potential total wait period approaching 3 years. This is wholly unacceptable and a vehicle buyback to make owners whole for their losses is the only acceptable course of action.

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