NHTSA Complaint #11431360 — 2019 FORD MUSTANG

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11431360
Vehicle	2019 FORD MUSTANG
Component	POWER TRAIN
Date of Incident	September 1, 2021
Date Filed	September 1, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

The 10 speed automatic transmission is not shifting properly. The car lurches and it feels/sounds like the transmission is going to fall out of the car when putting the car in drive or reverse from park. There is hesitation while shifting during acceleration. The car should downshift to a lower gear when extra power is needed. Also, the transmission shifts hard when coming to a stop and feels like undo wear and tear is being placed on the transmission. The issues I am having are the same I see other Ford Mustang and Ford F150 owners are having with the transmission. I want this issue fixed and the car is available for inspection. Also, this issue has been ongoing since Jan 2021 when I purchased the car used.

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