NHTSA Complaint #11431339 — 2012 TESLA MODEL S

The contact owns a 2012 Tesla Model S. The contact stated that while driving at various speeds, the vehicle made an abnormal grinding noise without warning. The contact had taken the vehicle to a service center where they replaced the drive unit under warranty. Recently, the contact had taken the vehicle to a service center for the recall repair for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The day after the recall repair was performed, several unknown warning lights appeared on the EMMC while driving at various speeds. One of the messages that appeared on the EMMC was for the "loss of power voltage to the system, take the vehicle to a nearest service center". Due to the failure, the contact had the vehicle towed back to the service center where he was informed that his drive unit needed to be replaced again. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 110,380.