NHTSA Complaint #11431282 — 2019 CHEVROLET BOLT EV
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11431282 |
| Vehicle | 2019 CHEVROLET BOLT EV |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The manufacturer, GM, has failed to remedy this safety recall for my vehicle in a timely manner. The 2019 Bolt EV I purchased from GM presents a real and present danger as a fire risk, while I am being told to limit my vehicle's usage. I cannot easily follow their safety guidelines because this is the only car my family owns -- we cannot simply give up visiting relatives to not deplete the car below 70 miles of range nor can we personally watch the hours it takes to recharge the vehicle outdoors. This renders the vehicle wholly unusable as a modern car that I paid for in a new condition. I do not feel safe putting my daughter in this vehicle, nor parking it in our driveway. In addition, I live in California, and I would be devastated if my vehicle was the cause of a fire in this state. I have called the GM Concierge line 8 different times over the past 8 weeks (I have the records) to attempt a vehicle swap, and every single time after their initial conversation to gather details, GM has not responded to me with any updates. The latest incident was a Bolt EV that exploded in Sacramento. I want a working car, not a lemon waiting to kill me.
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