NHTSA Complaint #11472520 — 2019 CHEVROLET BOLT EV
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11472520 |
| Vehicle | 2019 CHEVROLET BOLT EV |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The battery recall on this vehicle has NOT been fixed by GM, your database is incorrect. The vehicle is still a fire/explosion hazard. GM's is not in compliance with NHTSA Recall 21V560 on the Chevy Bolt EV for myslef, a US service member ordered to duty in Germany. I am active duty Navy, and was ordered to duty in Stuttgart Germany, with a transfer date in July 2021. At that time Chevy had cleared the recall, so I shipped the vehicle to Germany. However once it arrived here the recall was reinstated. I contacted GM who said to contact Opel in Germany (their local subsidiary). Opel stated that GM in the US would ship them the parts and they would make the repairs. This was nearly a year ago, and so far NO repairs have been done, and the vehicle remains a hazard to me and my family, and cannot be sold or shipped back. Every time we contact GM (or Opel) we are told they are 'preparing to ship parts', and that it should take 8 to 12 weeks. We wait 12 weeks and nothing happens, so we ask them again, and they say wait another 8 to 12 weeks.. At this point I do not believe they have any intention of shipping parts or repairing the vehicle, and are therefore in violation of the NHTSA recall. Note: We are no longer located in Maryland, we are in Germany, but your form does not allow for overseas addresses, or US Forces (APO AE). I suggest you correct your online form, as Americans overseas serving our counry should not be disenfranchised.
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