NHTSA Complaint #11431269 — 2021 TESLA MODEL X UNKNOWN OR OTHER

Complaint Details

ODI Number	11431269
Vehicle	2021 TESLA MODEL X
Component	UNKNOWN OR OTHER
Date of Incident	August 31, 2021
Date Filed	August 31, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My SD card failed and had to be replaced on my 2021 model X. The car's screens went completely blank during the 2021.24.3 software update. Car lost all power while park, failed to turn on after 3+ hours, had to be towed to service center. There was told the SD card failed and had to be replaced. This faulty SD card seems to be more than just a 2016-2018 issue.

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