NHTSA Complaint #11431226 — 2011 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11431226
Vehicle	2011 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	August 30, 2021
Date Filed	August 31, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

One of the 2011 KIA SORENTO door can't open from outside or inside. This is really frustrating, as I couldn't open a door where my chiled seat. I have 5 year old and I have to sneak one of them into the other door. I am really frightened if what will happen if the child door is locked and child is in the car seat and I am not able to go inside my car. This is a potential hazard for my child. I heard from people is very common problem with Kia, Kia has to really step forward and replace this faulty mechanism. The cost my kia dealer estimates is $1200, I urge the Kia company to really fix this asap before someone gets hurt and/or result into fatality.

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