NHTSA Complaint #11431105 — 2018 INFINITI QX80

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11431105
Vehicle	2018 INFINITI QX80
Component	ELECTRICAL SYSTEM
Date of Incident	August 30, 2021
Date Filed	August 30, 2021
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact wife owns a 2018 Infiniti QX80 AWD. The contact stated that the Telematics Control Unit (TCU) of the vehicle operated in 3G however, the AT&T servers were shutting down causing the functionality of the TCU to become inoperable. The vehicle was not taken to a dealer. The manufacturer was informed of the failure and informed the contact that there was no solution to the failure at the moment. The failure mileage was approximately 25,000.

Related Complaints for the 2018 INFINITI QX80

Other ELECTRICAL SYSTEM Complaints

#11613542 — September 9, 2024 — The dashboard bulbs went out from 0-40 mph and 6-8 rpms. It seems to be a common issue on Reddit and I have found c...

#11607960 — August 12, 2024 — Similar to other complaints, the instrument cluster lighting is beginning to go dim or completely out starting at the...

#11565050 — January 12, 2024 — The primary instrument gauge for the QX80 starts to lose illumination from around the speedometer and tachometer. Th...

Recent Complaints for the 2018 INFINITI QX80

#11613542 — EXTERIOR LIGHTING — September 9, 2024 — The dashboard bulbs went out from 0-40 mph and 6-8 rpms. It seems to be a common issue on Reddit and I have found c...

#11553148 — STEERING — November 2, 2023 — The plastic trim on the steering wheel that is colored to match the other plastic trim in the car has cracked at the ...

#11531092 — UNKNOWN OR OTHER — July 8, 2023 — I was slowing down at a red light and heard a bang and glass shattered. My sunroof exploded. Nothing hit it. The glas...

#11425219 — AIR BAGS — July 16, 2021 — My vehicle is one oil change past the bumper to bumper warranty or 4000 miles. Air bag light is on. My regular mech...

#11182711 — AIR BAGS — February 27, 2019 — TL* THE CONTACT OWNS A 2018 INFINITI QX80. WHILE DRIVING APPROXIMATELY 38-40 MPH, THE DRIVER OF AN ONCOMING VEHICLE F...