NHTSA Complaint #11430991 — 2013 VOLKSWAGEN PASSAT ELECTRICAL SYSTEM

Complaint Details

ODI Number	11430991
Vehicle	2013 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM
Date of Incident	July 27, 2021
Date Filed	August 30, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The battery died. It's located in the trunk. There was no way to get to the battery because there's no keyhole in the trunk lid and without power nothing works. As in the trunk latch. Once I was able to jump the car bypassing the battery the trunk latch in the driver's side door malfunctioned. Now I can't get into the trunk at all. The latched to let the backseat down are located in the trunk. It's a horrible design and I'm just grateful I was stranded alone somewhere when the trunk latch failed.

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