NHTSA Complaint #11430849 — 2018 RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11430849
Vehicle	2018 RAM 2500
Component	STEERING
Date of Incident	August 24, 2021
Date Filed	August 28, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

My husband was driving a "gsa work truck" when the steering linkage apparently broke. After running the vin, it shows there is a unrepaired recall. After someone contacted management in regards to the unrepaired recall, an employee named kirt flowers claims that the recall was fixed, but the dealership failed to put it in the system. (Highly unlikely!) Even if that was true, the "repair" failed. Either way, someone could have been killed!

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