NHTSA Complaint #11702691 — 2018 RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11702691
Vehicle 2018 RAM 2500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

With the vehicle running, regardless of bein parked or in motion, if I turn the steering wheel either Left or Right, the steering wheel kicks back against the direction the wheel is being turned. Having to fight the steering wheel while driving makes it dangerous while driving at highway speeds around corners, curves, etc. Took it into the dealership and they did verified the issue, their report states " Scanned vehicle pulling no relatable DTC's"... "performed further inspection of steering column and steering components with no visual external concerns" The dealership believes it is an internal part within the steering gear box, referencing an "internal check valve" but would have to replace that part and test again with the total cost bein $3486.96 !!! and still may not fix the issue which is internal to the steering components.

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