NHTSA Complaint #11430414 — 2015 HONDA PILOT
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11430414 |
| Vehicle | 2015 HONDA PILOT |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
ON 8/24/2021 I visited a Honda dealer(Planet Honda Dealer located at 2285 Route 22 West Union NJ 07083) to fix my air bag recalls and met the service advisor/Eric Malheiro, and showed him the mailed letter regarding the recall on my vehicle , after the service crew get my vehicle n the shop, the service advisor told me that have to pay for diagnosis and after that I will pay for the parts needed Modules and other stuff, I tried to explain to hi m that as per the federal law my car has a recall for a safety issue, s dealers or Manufacturers should fix it free of charge, but he refused and return car from service ,I left and decided to file a complain, please respond thanks
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