NHTSA Complaint #11291289 — 2015 HONDA PILOT

TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE DRIVING ON THE HIGHWAY, THE CONTACT'S WIFE ADJUSTED THE SUN VISOR ON THE PASSENGER SIDE AND THE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT DROVE TO AN UNKNOWN CHEVROLET DEALER TO TRY TO GET THE AIR BAGS TO DEFLATE. THE CONTACT WAS GIVEN A PAIR OF SCISSORS TO PUNCTURE AND COMPLETELY DEFLATE THE AIR BAGS. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WOULD CALL BACK IN A FEW DAYS. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO O'MALLEY HONDA (3405 STEWART AVE, WAUSAU, WI 54401, (715) 842-2131). THE MANUFACTURER CALLED BACK AND ASKED THE CONTACT IF HE STRUCK SOMETHING, TO WHICH THE CONTACT DENIED. THE DEALER STATED THAT THEY FOUND A MARK ON THE UNDERCARRIAGE OF THE VEHICLE NEXT TO THE REAR PASSENGER TIRE. THE CONTACT DID NOT RECALL STRIKING ANYTHING THAT WOULD HAVE CAUSED THE AIR BAGS TO DEPLOY. THE DEALER STATED THAT THEY WOULD SEND PICTURES TO THE MANUFACTURER AND CALL BACK. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.