NHTSA Complaint #11430371 — 2018 TOYOTA RAV4

AIR BAGS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 11430371
Vehicle 2018 TOYOTA RAV4
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State OK

Consumer Description

I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!

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