NHTSA Complaint #11430108 — 2008 FORD ESCAPE

Hello, While I was driving on the highway suddenly my steering became very stiff and it required much more effort to to turn the steering wheel. This was a very scary and dangerous situation in which could have led to a potential accident. There were no warning lights prior to this issue. I did some initial investigation and found out that there was a big recall for Ford Escapes for this same issue. (Issue with the torque sensor within the steering column, which may result in the loss of electric power steering assist). I called Ford and they informed me that my car had already been recalled and that they had already fixed it and that I would have to fix it at my own cost. It obviously wasn't fixed 100% and now I am being forced to pay the cost even though it is obviously the same issue that the vehicle had originally been recalled for.