NHTSA Complaint #11430101 — 2010 SUBARU FORESTER

Fuel pump failed (connection wiring harness burned up) inside the fuel tank. If this had happened a little later, we would have been in the middle of the interstate and could have been in a horrific wreck. Or if there had been any oxygen in the fuel tank, the car would have burned up completely. The fuel pump failure was found by my mechanic, and when I called Subaru to let them know that this occurred and that I felt unsafe, they said, well parts fail, your car has lots of miles on it and is fairly old, we can't do anything for you unless a recall is issued. I was driving and pulled up to get on to a highway (55MPH) and in construction there is a stop sign. When I stopped and then tried to pull out, my 2010 Subaru Forester died immediately. No gas pressure, no nothing. All the lights flashed and then the car stopped. I was in the middle of a big intersection and had to direct cars around me, push the car off the highway interchange and have it towed home. There were no lights/warning or anything that came on before the car failed. Australia has recalled this specific thing for subarus there, but despite many other people having this same issue, Subaru of America is not offering to back up the safety of their cars -- even tho they are 'supposidely the safest on the road, in collision or driving'. I urge you all do recall this. I cannot imagine if we had been 10 yards further in our drive and this happened, both myself and my passenger would be dead.