NHTSA Complaint #11429959 — 2021 HYUNDAI KONA

on 1, JULY 2021 receive notice from HYUNDAI USA about Recall of car due to bad Rings that might cause Engine failure due to engine running badly and might cause engine to lock up and throw a rod and catch fire, I am 75 years old US NAVY COMBAT VERERAN with PTSD and other serious medical problems and My wife is 74 years old her knees and hips have ben operated on but she still has problems getting in and out of the car. We take our 4 GRAND BABYS to and from school and the sitter 5 days a week. the youngest turned 1 year old on July 7th this year and the oldest is 81/2 years old. we would not able to get our self's and the Grand kids in and out of the car in a Emergency On 7 JULY , I returned to my Dealer BENTLEY HYUNDAI in Huntsville Al. they told me that there was :NO FIX: or test that they could do on My KONA SEL and to drive it until it "Catch's Fire and Breaks down." Than to have it" towed into they Dealer ship" using the HYUNDAI tow Service. This was totally out of the question as they knew about my wife and Grand kids most days of the week! At that time I didn't Remember about my 2016 SONATA SE that was brought new from BENTLEY HYUNDAI that had a software up grade to monitor the engine's operation to tell if problems were developing and Warn the operator. This was done back in 2020 ? I was under a lot of stress over this recall and they were telling me "Not to Worry" about it they showed me several other cars model of Hyundai's and I even drove one home to show my wife, which she didn't like as the color wasn't right and the trim options and safety options didn't compare to the 2021 KONA SEL. After dealing with the sales man who was really trying to help me and the General manager MR. JOHNSON ,who I felt just was just trying to get me to leave as I was really loud and very up set about they were handing the matter. they drove a 2022 KONA Se up for me to look over. It was very funny that only a few hours before there we're none.