NHTSA Complaint #11644183 — 2021 HYUNDAI KONA

The shark fin antenna came off at 55 mph going down the highway. The dealer who sold me the 2021 Kona SEL, tried to blame us for it, saying there is no way to know if you hit a bird etc. They stated it would cost me about $1,300.00 to repair this. My response was, are you serious? we have had this car for less than 3 months and this is your answer. So i went to a certified Hyundai dealer, both gave the same response, but added our tech is trained to spot defects and said the screws would not be shown, it would have ripped the entire unit from the car if it came off due to a defect. which is entirely untrue. Both dealers added that they had never even heard of this happening before, so they referred me to contact Hyundai corp to open up a registered complaint. The response I got was the dealer was the one who makes the ultimate decision. she gave me a link to buy direct from Hyundai as soon as I stated I would make a complaint here. Then I asked her the same thing I asked both dealers, why are you denying this? This is a very common issue. I also added that if the truck behind us was struck by the antenna ripping off, I would be in court to sue them. I then added it will only be a matter of time before injuries or death from this occurs and that will end up with all of the complaints being used in court to force you to comply. I ended up finding a better deal from a Hyundai dealer than the one she gave me. I performed the repair myself. the repair cost me about 300 dollars. I also want to ad that when i used AI to ask how to tell if the antenna was defective, the explanation and pics were exactly identical to the pictures I took. as this was during warmer months I felt very happy a person on a motorcycle was not hit. People need to research this on their own before purchasing this auto in my opinion.