NHTSA Complaint #11429950 — 2016 KIA SORENTO ENGINE

Complaint Details

ODI Number	11429950
Vehicle	2016 KIA SORENTO
Component	ENGINE
Date of Incident	July 28, 2021
Date Filed	August 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

On 28 July 2021 at 16:44, While traveling 65 mph on I70 west in Maryland the Kia Sorento started to smoke from the undercarriage and then under the hood. The Kia abruptly shut down and I was able to cost off the highway. The vehicle was towed to Dar Cars Kia of Frederick. After 10 + days on the dealer's lot, a technician said the engine had failed. Kia has refused to acknowledge any responsibility for the engine failure, stating because the car was not brought in to have a recalled engine component repaired. according to a search, there are no open recall statements for this vehicle. In addition, we never received any notification of any problem with the Kia Sorento

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