NHTSA Complaint #11429946 — 2012 JEEP GRAND CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11429946
Vehicle 2012 JEEP GRAND CHEROKEE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Since purchasing this vehicle, the entire wood trim inside the vehicle has broken off chunk by chunk and continues to do it. It started with the front around the start button and has worked around to the passenger dash and now is falling off on the doors. Sometimes I will get in my vehicle and see a piece of wood on the floor board. Dealership states that only the carbon fiber trim on the SRT is covered but not the wood for my 2012 Jeep Grand Cherokee Overland. First started when my leather dash started to bubble and wrinkle up. Also, the plastic vents on the dash broke during the leather dash bubbling up and once that was fixed by recall, dealership stated that plastic vent is not covered even though it is caused by the leather wrinkling and bubbling up.

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