NHTSA Complaint #11429932 — 2020 SUBARU ASCENT

I was crossing a four lane road going 20mph when there was a loud noise, which sounded like my transmission, then I could not accelerate my car. Thankfully I was able to coast across the road without being hit by another car to a safe parking spot. My check engine light, check transmission, and check eyesight lights all went on. (Later MySubaru only sent me an email saying my engine and eye sight lights were on). I was unable to put my car in reverse but could put it into park. My lights, radio and AC stayed on until I turned my car off. A tow truck came and towed my car to the nearest Subaru dealership (which was not my dealership since I was away on vacation). There are less than 20,000 miles on my car, my transmission failing is unacceptable and thankfully did not happen on a highway which I drive on a lot. The dealership confirmed it is indeed a transmission issue and Subaru agreed to tow it to my dealership near my house.