NHTSA Complaint #11429863 — 2018 GMC TERRAIN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11429863
Vehicle 2018 GMC TERRAIN
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The turbine shaft in the transmission broke without warning. The part could have failed in an intersection leaving the vehicle in the middle of the road and potentially causing an accident as the vehicle was unable to move under its own power. Luckily it failed going down the interstate and my wife was able to safely coast to the shoulder. Yes, the vehicle was disassembled by the dealer and the broken part discovered. There was no warning that this would happen. The ironic part was that the vehicle was in to the dealer the day before for a emissions recall, a check engine light (emissions related) and a routine maintenance front end alignment and left my wife stranded the next day.

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