NHTSA Complaint #11429776 — 2017 KIA SORENTO

There is an oil consumption problem in Kia engines. AND Kia refuses to cover the problem. I was told the oil consumption issue will cause my engine to completely fail and yet they refuse to cover it under the warranty. My neighbor has the same make and model and her car nearly crashed because of the same failure. For a YEAR I was told Kia would cover the repairs when the engine eventually fails and TODAY August 19 2021, I was told they won’t cover the engine failure due to oil consumption issues. An issue they FINALLY have a test for but refuse to do because “it’s not covered by the warranty.” I have a 100,000 mile engine warranty. I have my oil changed every 3,000 miles and take very good car of a car they KNOW is going to break down. And still there is no recall. There are thousands of complaints about this exact problem. And people being forced to pay 5-7 grand out of pocket for an issue that MUST be covered. Kia KNOWS it’s a problem and they all say well if anything else goes wrong we will test your car then “maybe” it will be covered. Meanwhile, my car is literally a ticking time bomb. That apparently a Kia warranty won’t cover. Please, for the thousands of people like me, investigate and expose Kia for this serious issue. I don’t want my car to seize or explode because of a problem Kia knows of and refuses to repair or recall.