NHTSA Complaint #11429682 — 2018 NISSAN LEAF
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11429682 |
| Vehicle | 2018 NISSAN LEAF |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
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