NHTSA Complaint #11429583 — 2016 RAM 2500

The contact owns a 2016 Dodge Ram 2500. The contact stated while driving 40 MPH, the vehicle started making abnormal sounds. There were no warning lights illuminated. The contact stated he veered to the side of the road for a short while and then drove to an independent mechanic who diagnosed that the heater thread bolt had failed and damaged the engine. The dealer was made aware of the failure and informed the contact he would be responsible for the cost of the repair. The manufacturer was made aware of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 160,000.