NHTSA Complaint #11429379 — 2018 CHRYSLER PACIFICA SERVICE BRAKES

Complaint Details

ODI Number	11429379
Vehicle	2018 CHRYSLER PACIFICA
Component	SERVICE BRAKES
Date of Incident	August 16, 2021
Date Filed	August 17, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

On numerous occasions the van has lost brake function. I can slowly be coming to a stop and press brakes all the way to the floor and I'm still coasting. So dangerous and scary. There is a hissing sound LIKE as If air pressure is building up in the brake line which is pushing against my foot is on the brake pedal, allowing the vehicle to move slowly when it should be stopped. As a mom of 3, I feel very unsafe I took it to the dealership and 2 other people and no one can't find what is wrong. I feel very unsafe.

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