NHTSA Complaint #11429298 — 2021 MERCEDES-BENZ SPRINTER 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11429298
Vehicle	2021 MERCEDES-BENZ SPRINTER 2500
Component	ELECTRICAL SYSTEM
Date of Incident	July 3, 2021
Date Filed	August 16, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

The contact owns a 2021 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 21V411000 (Electrical System, Back Over Prevention) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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