NHTSA Complaint #11429085 — 2013 GMC TERRAIN

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11429085
Vehicle 2013 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

We have a 2013 Terrain that was repaired for excessive oil consumption (N192291100). Since that time, the vehicle has been experiencing catalytic converter/O2 sensor issues (N192287100), however GM says our vehicle doesn’t qualify for the converter/O2 special coverage adjustment because it’s not an affected VIN. I don’t understand how it would have undergone the initial SCA repairs, but then the new SCA doesn’t apply to it? The new one is a direct result of the first. The customer service reps I spoke with at GM couldn’t answer this question or provide me a way to go up the chain to get an answer. Any guidance would be appreciated. Thank you.

Related Complaints for the 2013 GMC TERRAIN

Other ENGINE Complaints

#11709455 The exhaust and emissions system appears to have failed or is malfunctioning, including the catalytic converter and p...
#11704787 Was driving my terrain and suddenly it started to shake and then check engine Light came on. Upon getting out I chec...
#11694674 The contact owns a 2013 GMC Terrain. The contact stated that while coming to a complete stop or shifting into reverse...
#11687954 My 2013 GMC Terrain suddenly began to jerk as I was heading to run an errand in town. I pulled my truck back in the...
#11663347 The contact owns a 2013 GMC Terrain. The contact stated that while driving 40 MPH, the transmission failed to shift a...

Recent Complaints for the 2013 GMC TERRAIN

#11709455 FUEL/PROPULSION SYSTEM The exhaust and emissions system appears to have failed or is malfunctioning, including the catalytic converter and p...
#11709455 POWER TRAIN The exhaust and emissions system appears to have failed or is malfunctioning, including the catalytic converter and p...
#11678887 ENGINE AND ENGINE COOLING The contact owns a 2013 GMC Terrain. The contact stated that while driving 30 MPH, the vehicle hesitated with the che...
#11663347 POWER TRAIN The contact owns a 2013 GMC Terrain. The contact stated that while driving 40 MPH, the transmission failed to shift a...
#11639124 ENGINE AND ENGINE COOLING The contact owns a 2013 GMC Terrain. The contact stated that when slowing down to come to a stop, the vehicle was jum...
Check any vehicle history by VIN - Free vehicle history report