NHTSA Complaint #11429026 — 2016 MITSUBISHI OUTLANDER

Vehicle exhibits a shudder/surge condition (engine flare, lack of acceleration, and/or car shake) possibly caused by poor reaction of the hydraulic pressure circuit. The CVT belt slips repeatedly when accelerating, causing a warning light to turn on with DTC P084A. The vehicle exhibits exactly the conditions described in TSB-20-23-001 and is explicitly included in the affected vehicles section the bulletin (2015-2020 Outlander Sport with 2.0L Engine with CVT transmission). The conditions were confirmed using Diagnostic Procedure 2 on TSB-20-23-001 by certified mechanic at Meineke Car Care Center (Lexington, SC). However, VIN was not included in the recall as confirmed by MMNA service representatives. The scope of TSB-20-23-001 does not sufficiently cover all vehicles affected by the recall condition, as Mitsubishi excluded some vehicles for undisclosed reasons. Because Mitsubishi had previously failed to trace and identify all affected vehicles in its initial recall for this unsafe condition in TSB-17-23-002, it is possible or likely that Mitsubishi failed to trace or identify all affected vehicles in TSB-20-23-001. The scope should be expanded to all vehicles with CVT transmissions in the model years listed in the bulletin, without exception.