NHTSA Complaint #11428942 — 2014 CADILLAC SRX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11428942
Vehicle	2014 CADILLAC SRX
Component	SUSPENSION
Date of Incident	August 10, 2021
Date Filed	August 13, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2014 Cadillac SRX. The contact received a recall notification for NHTSA Campaign number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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