NHTSA Complaint #11428916 — 2021 TOYOTA HIGHLANDER
UNKNOWN OR OTHER issue reported to NHTSA
1 Injury
Complaint Details
| ODI Number | 11428916 |
| Vehicle | 2021 TOYOTA HIGHLANDER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
The answer to the above questions is UNKNOWN. I do not clearly remember the moments leading up to the incident. I was parked on the driveway of my daughters house. I was in my Toyota Highlander Hybrid 2021. We were stationary at the top of the driveway after returning because we had forgotten something. My grandsons were in the car but they were not hurt. The driveway is on an incline. I am not sure what happened from here. As I exited the car it started to roll backwards. I tried to get back in to stop it but got knocked down by the open door and moving car. I fell. The car rolled over my legs, dragged me down the incline and I was stuck under the front bumper. The car stopped either because of the ABS when I was as the front of the bumper or because it was on level ground at that point. My son-in-law tried to put the car in reverse to move it off of me but said they could not get it to start. I was barely stuck and the neighbors just lifted the front bumper a bit and I rolled out. I have some soft tissue damage (full thickness degloving to the bone on my left calf and 4 fractures (1 in each leg and a couple in my pelvis). I have been to the operating room 4 times, the emergency room three times and spent 19 days in the hospital. It is the first car I have had with a key fob, no physical emergency break and I have safely parked in on this driveway for 5 months. It does not make sense that it would be in neutral as I never use that gear but that seems to be what would have had to have happened for this to occur. l bought this car for all of the safety features yet this still happened so I am sharing it with you in case there are further safety features that can be developed to prevent such accidents in the future. If it had a real key and real emergency brake I do not think this would have happened.
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