NHTSA Complaint #11697299 — 2021 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11697299
Vehicle	2021 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	October 29, 2025
Date Filed	November 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Started with a transmission whining. Now is setting check engine light and jerking. Toyota knows there is a manufacturing defect in the UA80 transmission in these vehicles, but continued to sell them even after the released TSB# T-SB-0008-21, and refuses to repair this under warranty. Toyota is the only company offering replacement transmissions and therefore can set there own price to scam consumers. Please help us get a resolution.

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