NHTSA Complaint #11428843 — 2016 CHEVROLET SUBURBAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11428843
Vehicle 2016 CHEVROLET SUBURBAN
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Front passenger Spindle / Thimble that connects the lower ball joint sheared off. Suburban drops to ground, bolt end of lower ball joint hits and breaks through back of wheel that results in a deflated tier. Repair items listed by Chevy Service Center. Replace right lower ball joint Alignment Replace right front steering knuckle Replace right front wheel, monitor and stem, reprogram Replace broken front spoiler Replace RF fender liner With the low speed of travel , about 8mph there were no safety issues. Vehicle and broken steering knuckle has been inspected by Service Agent and Manager at Fred Bean Chevy, Doylestown, PM. Their position is normal wear, "We must have had impact at some time to cause initial fracture". Extended Warranty agrees with view stated from Fred Bean. Our insurance company is sending an agent to inspect. No warning lamps, messages, etc presented in driver display.

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