NHTSA Complaint #11428829 — 2017 NISSAN ROGUE SPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11428829
Vehicle 2017 NISSAN ROGUE SPORT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

On June 30, 2021 my Nissan Rogue was operating normally. My husband and I stopped at a store and I ran in while he stayed in the car. After about 10 minutes or so my husband came into the store to tell me my vehicle had started smoking, so he shut it off. It did not want to start again. After waiting 30 minutes the vehicle started and there were no problems, but I wanted to drive the car to my dealership just to check. While at the dealership, the vehicle began smoking out of the engine again, and now liquid was dripping onto the floor. It is my understanding that it got so hot in the engine that my washer fluid reservoir melted and that was the liquid dripping onto the ground. After having the vehicle towed to another repair shop, they advised me that I need a replacement cooling fan, but that part is not available in the United States at the moment. It has now been over a month and there is no update on when the part might be available, and neither my dealership nor repair shop nor Nissan will provide me with a working vehicle while mine is out. The engine could have caught on fire, endangering my husband and I and anyone driving near us. We were told Nissan is aware of this issue and isn't doing anything about it. There were no warning lamps prior to this happening. Several months prior the vehicle was in the repair shop for the A/C not working properly, a sound coming from my A/C blower, and the bluetooth not working properly.

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