NHTSA Complaint #11428293 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11428293
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	January 1, 2020
Date Filed	August 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My engine oil is running completely out (has happened a few times now) long before it is due for another oil change. Several times I have taken it in to a mechanic, and was told that my car is just burning up the oil very quickly; no leaks have been detected, and I have been told I need to notify the manufacturer. I first noticed the issue when braking, and my oil light would flicker on and off. I originally thought it was some electrical issue, but it turns out my oil was just completely empty. Pretty dangerous, considering it can excessively heat up the engine and eventually lead to a fire (which I have read about happening on numerous occasions with other Kia Souls).

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