NHTSA Complaint #11428223 — 2016 SUBARU OUTBACK

model Year 2016 Outback vehicle purchased new in Dec.2015. The OEM 2015 battery was replaced gratis by dealer ( Flemington Subaru) in Feb 2020 at 26,016 mileage. The Feb. 2020 replacement battery was changed Jan.27,2021 by Flemington Subaru due to ‘dead check’ found during a recall service for telematics updating. The Jan.27, 2021 replacement has failed on multiple occasions since installed ~7 months ago. The dealer performed a Battery/Electrical System analysis on 4August,2021which alleged the battery to be “GOOD” with measured 12.63 volts and CCA 571 vs. its CCA 550 rating. Despite adequate miles driven and only several days since the 4 August test the battery is again dead on Aug.8,2021. I possess all pertinent service record invoices relating to battery changes and testing.