NHTSA Complaint #11428181 — 2021 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11428181
Vehicle	2021 SUBARU OUTBACK
Component	UNKNOWN OR OTHER
Date of Incident	August 4, 2021
Date Filed	August 7, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Windshield cracked at bottom base without any impact from something hitting it. In standstill traffic, all of a sudden we heard and saw a crack just appear! Then is spread rapidly straight up, then to both sides sides. So scary. This was about 4:45pm on 8/4/2021. We noticed next day it spread even more. Then a day later 8/6/2021 at 3:30pm traveling, the right side base of windshield cracked again! And spread quickly. So now there are two cracks! It is the oddest thing! Never experienced anything like this with any vehicle. This is an AVIS rental car. We will bring it to the Suburu dealership in West Palm Beach, FL when we get home early next week. This windshield is obviously defective.

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