NHTSA Complaint #11428155 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11428155
Vehicle	2017 HONDA PILOT
Component	ENGINE
Date of Incident	August 7, 2021
Date Filed	August 7, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The engine auto stop/ START feature turned the car off while I was stopped at traffic light. I attempted to disable this feature by pressing the Stop/ Start button which turned the vehicle completely off. I made several attempts to start the vehicle. First, I tried pressing the start button with my foot on the break. Second, I shifted the car into park and pressed the break pedal down and then pressed the start button, still didn't start. I then opened the door and quickly closed it and repeated the last process over again and it still wouldn't start. At that time the display instructed me to press the start engine button twice. By this time the traffic light cycled once which really pissed off everyone behind me! (THIS HAS HAPPENED TO ME 2 TIMES AND TO MY WIFE 6 TIMES IN THE LAST 18 MONTHS)

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