NHTSA Complaint #11428096 — 2014 CHEVROLET EQUINOX

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11428096
Vehicle 2014 CHEVROLET EQUINOX
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Driving west on I-40 near Knoxville, TN during a heavy rain shower & windshield wipers stopped working. I was in the left lane, no shoulder to pull into. I put on my hazard lights & was able to get across the two lanes of traffic, visibility lousy, & pull onto the right shoulder to wait out the shower. Onstar provided the location & directions to the nearest Advanced Auto. Wipers couldn't be fixed, fuse & relay were good. Luckily the store manages suggested RainX & helped apply it. I continued my trip home to Chesapeake, Virginia & ran into rain again around Yorktown. Tense driving from then on. Took car to repair shop appointment on Thursday, 8/5, & they said the transmission of the wiper assembly was bad. $466.53 to fix. There is a recall for wipers on the 2013 & 2015 Equinox, why not expand it to include 2014? Original GM dealership where I bought the car is no longer in business so had to go to an independent repair shop. Unable to resize receipt & attach.

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