NHTSA Complaint #11427883 — 2004 MERCEDES BENZ C230
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11427883 |
| Vehicle | 2004 MERCEDES BENZ C230 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The bonding agent on my roof ( between the glass panel and frame of car) is breaking down- The other week, when I had the sun roof open in direct sun ( my car is usually parked in covered parking) the bonding was sticky to the touch, and got all over my hand when I inspected the rail. I took it to Mercedes, because I thought that it was under recall # 202004011 for this very issue, but they said it was not a covered model. They wanted to charge $300 for an inspection and diagnosis. MBUSA customer service also not interested in investigating whether this issue is affecting my model car. In the recalled models, there is a danger of the glass roof separating from the vehicle.
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