NHTSA Complaint #11320059 — 2004 MERCEDES BENZ C230

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ C 230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE SUNROOF WAS INOPERABLE. THE CONTACT REACHED OUT TO MERCEDES-BENZ OF PALM SPRINGS LOCATED AT (4095 E. PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 328-6525) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE AND WAS NOT ABLE TO PROVIDE A TIME FRAME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.