NHTSA Complaint #11427868 — 2017 CHEVROLET SILVERADO 1500
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT issue reported to NHTSA
Complaint Details
| ODI Number | 11427868 |
| Vehicle | 2017 CHEVROLET SILVERADO 1500 |
| Component | EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 70 mph at night, the display screen started switching screens independently. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the screen display malfunction as a phantom touch and informed the contact that the display screen needed to be replaced. The contact stated that the vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,500.
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