NHTSA Complaint #11427835 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that while his wife was driving at various speeds, there was a strong gasoline odor in the cabin of the vehicle. The contact also stated that one day as his wife was driving, the vehicle began to jerk while depressing the accelerator pedal. There was no warning light illuminated. The contact was notified by his wife of the failure and he was able to tow the vehicle himself to his home. The contact called the dealer where they informed him that there were no recalls on his vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 12V336000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was then notified of the failure and informed him that his vehicle was not included in the recall. The manufacturer then referred him to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.