NHTSA Complaint #11427811 — 2016 FORD EXPLORER

Over the last year or so, my 2016 Ford Explorer would suddenly out of nowhere say on the dashboard that there is a steering fault that needed to be serviced. The steering would be a little off but after turning the car on and off, it would reset and wouldn’t happen again for a week or two. I took it in to the dealership to get a recall fixed and had them take a look at my actual steering issue (with videos and pictures of the problem) but they could not replicate the problem as the dashboard would reset. Fast forward to last Thursday when the problem was more persistent than normal. A few times in the last couple months or so, my steering wheel would LOCK UP completely because the power steering would give out and a few times I was ON A FREEWAY. I had to manually hand crank a very very stiff steering wheel and pull over which was extremely dangerous. Once I would, I would turn the car on and off again which then it would reset. The dashboard warning about the steering fault would come on more often than the steering wheel locking up but the several times it did lock it, proved a very dangerous situation. It happened again this past week which I had to drive slowly to my local mechanic. Due to it being a power steering/programming issue, the recommended me going back to the dealership. At that point, my car would no longer reset the issue and I was unable to drive home that day because the power steering permanently gave out. Thank god I was at the mechanic already. Currently, I have the car towed to the dealership and they are working on the problem. Because my extended warranty ended 2k miles ago, I am supposed to pay $3800 out of pocket for this?? It should be a RECALL situation. Extremely dangerous. Forum related issue that I did research on and it seems to be a common problem!!! : https://www.carproblemzoo.com/ford/explorer/2016/steering-rack-and-pinion-problems.php Please help make Ford do a recall for this dangerous issue!!