NHTSA Complaint #11427786 — 2018 JEEP GRAND CHEROKEE SUSPENSION

Complaint Details

ODI Number	11427786
Vehicle	2018 JEEP GRAND CHEROKEE
Component	SUSPENSION
Date of Incident	August 4, 2021
Date Filed	August 4, 2021
Mileage	34,008 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 55 mph, the structure underneath the driver’s side collapsed and almost caused a collision. The contact felt the structure underneath the driver’s side was lower while turning. The contact attempted to contact the dealer, but the dealer was not answering calls. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,008.

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